Frequently Asked Questions

Answer: NO, not if you are an employee or principal of a SEQA office you can simply show up on the day, but an indication of numbers by each office is very helpful, encouraged and appreciated. Registrations is strongly encouraged because an indication of numbers by each office is very helpful and appreciated.  It helps to ensure the venue provides adequate seating and catering PLUS it allows SEQA to gauge the effectiveness of how we communicate with you about the workshop, the appeal of subjects and/or the trainer.

Answer: YES, whether you are a subscribing SEQA country member or a country member attending a pay as you go workshop you must register via Fax, Phone or Email as above for the same reasons and to ensure appropriate billing if applicable.

Answer: YES, everyone is required to register for ‘SEQA central’ workshops which include: Sales & Network Introduction, PM & Network Introduction, Administration, Marketing, Reception and Personal Assistant workshops.v

Answer: YES, absolutely! Simply turn up on the day, but non subscribing member must give National Office Training Department a call to inform them of your attendance for billing purposes.

Answer: Any full day sessions/courses where lunch is provided PLUS certain ‘outsourced’ courses where the training is conducted by an independent training organisation paid for by SEQA on a per course/sessions will be clearly indicated as ‘compulsory registration’ when promoted to members.

Answer:Simply fax, call or email names and/or numbers of expected attendees to National Office on free fax, 1800 653 666 or free phone, 1800 032 332 or email training@firstnational.com.au.

Answer: Absolutely nothing – if you are a member of an office in one of the SEQ zones or a subscribing SEQA country member – it’s fully covered in your office monthly subscription.

Answer:

Full day workshop $110 per person Half day workshop $55 per person

Answer: Only $1650 per year (inc GST).This gives every member of your office full access to every training session in the entire annual SEQA programme. This rate is lower than South East Queensland zone members pay, allows for distance, travel and the likely lower course attendance factor.

Answer: Your office is sent a detailed schedule of all training in all categories, showing the dates, venues and times of each workshop PLUS a color coded year planner to put up in a prominent location in your office. You can also access a printable copy of the full schedule and year planner from this website any time.

Answer: SEVERAL WAYS! All you need to do is stay aware and be on the lookout for the following reminders and prompts, because this is how we keep you informed:

By fax – each office receives at least one detailed reminder fax about a week before each workshop (sometimes we send several). So if you spot it by the fax machine, make sure your principal or manager gets it and a copy is issued to all the relevant team members.

By email – each office receives a printable PDF copy and link to the ‘what’s on at SEQA’ this month color flyer on the SEQA website which details every workshop held in each zone and the SEQA Central workshops. Now, every salesperson that has a business email of their own will receive their own personal notice (providing Head Office has your email address – more on that below).

By mobile – each individual member of each subscribing office will receive at least one SMS reminder of each relevant workshop as a another reminder prior to each session.

Answer: YES! Bookmark the SEQA website! This will ensure you have all the right information at your fingertips any time you need it – in fact why not make it a desktop shortcut?

Ensure your details are registered! Check with your principal to make sure National Office has your business email account and mobile telephone number to ensure you get reminders. You can contact National Office direct to update their database. This also gives you an account with Networks Intranet site (Firstnet).You receive a user name and password to access both Firstnet and the ‘member’s area’ of the SEQA site. For help with your Firstnet account details call 1800 032 332 anytime.

Trainer Communication Most of our panel of trainers will email information, links or notes relevant to sessions you attend to enhance and reinforce the learning process. So it is important that your email address is available.

Answer: This website contains plenty of useful information including:

the full year training programme; venue details; monthly ‘what’s on’ bulletins; trainer profiles; course registration forms, PLUS by using your FirstNet user name and password, you’ll have access to the SEQA members area – giving you a direct link to the enormous selection of FREE books, tapes, videos etc within the First National training library along with many other site features.

The site is still evolving but will soon provide copies of course details, archives of SEQA course material and links to training sites and information from around the world. This will enable the learning process to continue either in-house as a group or privately at your own pace in your own time.